At Hattan, we believe that your privacy is a fundamental right. We are committed to protecting your personal data and handling it with the highest levels of care and transparency.
1. Information Collection
We collect the following data when you use the website or place an order:
- Name, phone number, email address, and delivery address
- Order and transaction details
- Technical data such as cookies
2. Data Usage
We use your data to:
- Fulfill orders accurately and promptly
- Improve your experience and personalize content
- Communicate with you regarding orders or technical support
- Send offers or updates, if you have agreed to receive them
3. Information Protection
We apply encryption technologies and advanced security systems to protect the confidentiality of your data. We also advise you not to share your login information with anyone.
4.
Data Sharing
We share your data only with trusted parties (such as delivery and payment providers) to fulfill orders. We do not sell or share your data with any external marketing entities.
5.
User Rights
You have the right to access your personal data or request its modification or deletion at any time. You can update your information through your profile or contact us if you need assistance.
6.
Payment Data Protection
We do not store payment card information. All transactions are processed through secure and certified electronic gateways to ensure the highest level of protection.
7. Cookies
We use cookies to enhance the user experience and analyze performance. You can adjust your browser settings to disable them if you wish.
8. Order Cancellations
We reserve the right to cancel any order in case the product is unavailable or a technical issue occurs, with a full refund of the amount paid and no further obligations.
9. Policy Updates
We may update this policy from time to time. Your continued use of the website signifies your acceptance of any changes made.
